Healthcare System Navigation
Examination of how individuals interact with referrals, scheduling processes, and follow-up procedures, and how
administrative complexity affects engagement and continuity of care.
Healthcare Systems, Analytics, and Process Improvement
I focus on how large institutional systems affect whether people successfully access care. My work centers on communication
clarity, operational workflows, and the role incentives play in participation and follow-through within complex healthcare
environments.
Through my professional experience and academic training in data analytics, I study how small structural decisions inside
organizations produce large real-world outcomes for the individuals who depend on them.
Areas of Focus
Data Communication and Visualization
Translating quantitative information into formats understandable to non-technical staff and stakeholders so data can
support real operational decisions rather than remain abstract.
Process Improvement and Access
Identifying workflow friction points that contribute to missed appointments, confusion, and disengagement, and
evaluating how minor procedural adjustments can improve participation.
Current Academic Work
I am currently completing a Bachelor of Science in Data Analytics. My studies emphasize applied analysis, interpretation
of operational data, and communicating complex information to varied audiences.
My coursework focuses on practical decision support rather than theoretical modeling, with particular interest in service
delivery systems and operational effectiveness.
Core Competencies
- Data interpretation
- Stakeholder-focused reporting
- Visual communication of information
- Process analysis
- Operational decision support
Short written analyses exploring how communication design, institutional structure, and operational processes influence
real-world outcomes.